Privacy Policy

Bibi Russell’s privacy policy applies to personal information we collect from our customers through our website and through other interactions with our customers in Bangladesh.

Information Collected by Bibi Russell

We collect personal information when you:

  • Purchase, order, return or exchange products and services
  • Sign up for Bibi Russell newsletter
  • Send or purchase a gift card
  • Register on our website
  • Participate in a promotion or survey
  • Contact us with a comment, question or complaint


You do not have to provide us with any personal details when you purchase merchandise for cash at of our store. If you use a credit or debit card for your purchases, we collect your credit or debit card-related information and your signature for the purposes of processing your payment. In addition, we collect information about your written suggestions, complaints or enquires through email or complaint/suggestion forms.

Phone Orders

We accept orders placed over phone. We may ask for credit/debit card via email or phone.

Website Analytics

You can visit without telling us who you are or providing us with any personal information. However, we collect the IP (Internet protocol) addresses of all our website visitors and other related information such as page requests, browser type, operating system and average time spent on our website. We use this information to monitor and improve our website.

We use cookies and similar technologies to collect product and purchase information from the pages you access or visit. Cookies are bits of information that are automatically stored on your computer so we can recognize you when you return. We use cookies to better understand your use of so that we may continue to refine and improve the website for our customers. If you do not wish to have cookies on your system, you can set your browser preferences to disable them. However, if you decide not to accept cookies, you may not be able to take advantage of all of the features on The information collected through cookies may be combined with other identifiable personal information (such as demographic and past purchase information) from our records and other sources. We may use this combined information for future marketing initiatives and to help us improve our website presentation and your overall shopping experience.

Social Media

When you engage with our content on or through third-party social networking websites, you may allow us to have access to certain information associated with your social media account (e.g., name, username, email address, profile picture, gender) to deliver the content or as part of the operation of the website.

Legal Obligations

Please note that Bibi Russell must provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by Bangladeshi law.

Policy Changes

Bibi Russell may periodically update this Privacy Policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here.